1. Introduction & Commitment to Privacy
At Wizhy Web Studio (WWS) ("we," "our," or "us"), your trust is our highest asset. We operate with strict data protection standards and comply fully with India's Digital Personal Data Protection Act (DPDP Act, 2023), the General Data Protection Regulation (GDPR), and global web safety guidelines.
This Privacy Policy explains what information we collect when you visit our website (web.wizhy.in), use our interactive audit tools, subscribe to our insights, or engage our web development and SEO consulting services.
2. Information We Collect
We collect only the minimum information necessary to provide you with tailored proposals and services:
- Inquiry & Lead Data: When you submit a project inquiry or contact form, we collect your name, business email, Indian phone / WhatsApp number, budget range, and project brief.
- SEO Audit Data: When you run a free automated website diagnostic, we temporarily process your submitted website URL and email address to compute Core Web Vitals and SEO readiness.
- Newsletter Data: If you opt in to download our checklist or subscribe to website growth insights, we collect your email address.
- Voice Dictation: When using the microphone speech-to-text tool on our contact form, voice data is processed securely via your local browser's native Web Speech API and is never recorded or stored as audio on our servers.
- Automated Device & Usage Information: Anonymous diagnostic telemetry including browser type, screen resolution, operating system, and anonymized IP address via Google Analytics.
3. How We Use Your Information
Your information is used strictly for legitimate business purposes:
- Preparing accurate custom proposals, timeline estimates, and project scopes.
- Communicating project updates, staging review links, and technical reports.
- Issuing tax invoices and processing milestone receipts via Razorpay.
- Improving website performance, Core Web Vitals, and user experience.
We never sell, rent, or trade your personal or business data to third-party brokers or advertisers.
4. Payment Processing via Razorpay
When you pay a project retainer or milestone invoice, all financial transactions are handled securely by our payment partner, Razorpay Software Private Limited.
Wizhy Web Studio does not collect, process, or store sensitive card numbers, CVVs, or bank netbanking passwords. All payment details are encrypted using PCI-DSS Level 1 compliant protocols handled directly by Razorpay.
5. Data Storage, Retention & Security
We implement industry-grade technical and organizational safeguards:
- Database Encryption: Contact submissions and lead inquiries are stored securely in Supabase with row-level security (RLS) and encrypted in transit via TLS 1.3.
- Access Controls: Only authorized senior team members have role-based access to customer communications.
- Data Retention: Inactive lead data is automatically purged after 12 months, unless an active commercial engagement or tax statutory requirement applies.
6. Your Privacy Rights
Under applicable data protection laws, you possess the right to:
- Access & Review: Request a copy of the personal information we hold about you.
- Correction & Rectification: Request correction of any inaccurate or incomplete details.
- Erasure (Right to Be Forgotten): Request the permanent deletion of your inquiry data and email from our databases.
- Opt-Out: Unsubscribe from marketing newsletters at any time with a single click or by emailing us.
7. Cookie Overview & Preferences
We use minimal, privacy-respecting cookies to maintain site performance, remember dark/light theme choices, and gather aggregated analytics. For complete details on cookie categories and how to manage your consent, please review our Cookie Policy.
8. Privacy Grievance Officer & Contact Details
If you have any questions, requests to exercise your data rights, or privacy inquiries, please contact our Data Protection Officer:
- Entity: Wizhy Web Studio
- Privacy Contact: techwizhy@gmail.com
- Operating Location: Chennai, Tamil Nadu, India
- Official Website: https://web.wizhy.in
